Connecting Billions—
Smarter, Faster, Seamless
Redefine customer experience, automate service delivery, and optimize network operations with ESGit's AI-first telecom solutions powered by GenAI, SAP, and intelligent automation.
Transforming Telecom Operations
Address critical telecom challenges with AI-driven solutions that optimize networks, enhance customer experience, and automate operations.
Industry Challenges
Network congestion & outages
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Low ARPU & churn
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Manual provisioning & service delays
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Complex SLA enforcement
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Fragmented customer insights
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GenAI-based predictive optimization + SAP NOC Copilot
Key Benefits
Technology Stack
AI-Powered Telecom Solutions
Transform every aspect of your telecom operations with intelligent AI solutions that drive efficiency, enhance customer experience, and optimize revenue.
Predictive outage prevention with LLM models
AI-powered network monitoring that predicts and prevents outages before they impact customers
AI Copilot + NLP for Tier-1 auto-resolution
Intelligent customer service automation that resolves 70% of queries without human intervention
Dynamic pricing engine using usage patterns
AI-driven pricing optimization based on real-time usage data and market conditions
Zero-touch provisioning with RPA bots
Automated service provisioning that eliminates manual processes and reduces deployment time
GenAI to auto-create personalized offers by region/device/history
AI-generated personalized product bundles based on customer behavior and preferences
AI-powered network monitoring that predicts and prevents outages before they impact customers
Key Benefits
Technologies Used
Implementation
Deploy AI models across network infrastructure for continuous monitoring and prediction
Your AI-Powered Telecom Assistant
Get instant insights, generate solutions, and optimize operations with our intelligent telecom copilot powered by advanced AI and real-time data analytics.
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Intelligent Network Flow
Experience the complete AI-driven telecom architecture that transforms every touchpoint from subscriber devices to personalized customer experiences.
Subscriber Device / SIM
5G/4G devices with smart SIM cards
SAP C4C + Usage Data
Customer data and real-time usage analytics
GenAI Insight Layer
AI-powered analytics and decision engine
Smart Plans + Alerts via SAP TM
Dynamic plan generation and automated alerts
SLA Monitoring with Blockchain Ledger
Transparent SLA tracking and enforcement
Personalized CX Engine
Multi-channel customer experience platform
Proven Outcomes
Proven Success Stories
Discover how leading telecom companies have transformed their operations and achieved remarkable results with ESGit's AI-powered solutions.
Decreased dropped call rate by 67% using network AI twins
Challenge
High dropped call rates during peak hours affecting customer satisfaction
Solution
Implemented AI-powered network twins for predictive optimization and real-time load balancing
Key Results
"ESGit's AI network twins transformed our infrastructure reliability. The predictive capabilities have been game-changing for our operations."
Get Your AI-Powered Blueprint
Generate a personalized transformation roadmap with SAP GenAI integration, Telecom Copilot configuration, and SLA audit integration layer powered by blockchain.