ESG OS: All Operational
AI-Native Public Sector Solutions

Governance Reimagined—
Transparent, Inclusive, Intelligent.

Deliver fast, secure, and citizen-first services with ESGit's AI-native public sector solutions.

Citizen Journey → Digital Action

Citizen Query
AI Processing
Smart Routing
Automated Action
AI-Powered Solutions

Public Sector Pain Points & ESGit AI Solutions

Transform government operations with intelligent automation, transparent processes, and citizen-centric services.

Fragmented citizen data systems

SAP Public Sector Core + Data Lakehouse

Delayed welfare disbursement

RPA + Smart KYC Copilot

Lack of process transparency

Blockchain audit trail for all workflows

Policy document overload

LLM summarization + AI Policy Simulator

Manual casework (benefits, licensing)

ESG Copilot forms + automation APIs

Smart Governance Use Cases

AI-Powered Public Services

Explore how AI transforms every aspect of government operations across different sectors.

e-Governance Portal

Chat Copilot + multilingual NLP + citizen feedback analyzer

Key Features:

24/7 AI assistance
50+ language support
Sentiment analysis
Impact:95% query resolution rate
Public Benefits

Smart eligibility scoring + fraud detection

Key Features:

AI eligibility assessment
Real-time fraud alerts
Automated disbursement
Impact:80% faster benefit delivery
AI Copilot for Public Sector

Intelligent Government Assistant

Get instant insights, blueprints, and recommendations for your public sector transformation initiatives.

Ask the AI Copilot

Sample Queries:

AI Response

Ask a question to get started with AI-powered insights

Digital Public Sector Blueprint

Citizen-to-Action Automation Flow

See how citizen requests transform into automated government actions through our AI-powered blueprint.

Citizen Interaction

(Form, Chat, Kiosk)

Multi-channel citizen engagement

processed:15,420
avgTime:2.3 min

AI Intake + SAP Master Record Creation

Intelligent data processing

Automated data validation and record creation

accuracy:98.7%
speed:< 30 sec

Decisioning via LLM & Rule Engine

Smart decision automation

AI-powered policy compliance and decision making

decisions:8,950
accuracy:96.2%

Smart RPA Disbursement + SAP Workflow Trigger

Automated action execution

Seamless benefit delivery and process automation

disbursed:$2.4M
time:4 hrs avg

Blockchain Audit + Notification Engine

Transparent tracking

Immutable audit trail and citizen notifications

transparency:100%
notifications:12,340

Outcome: Digital Government Excellence

Transparent

Automated

Inclusive

Compliant

Success Stories & Impact

Transforming Public Services with AI

Real-world results from government organizations that have embraced AI-powered transformation.

Reduced permit processing from 30 days to 4 hrs

Metropolitan City Council

Municipal Services
10M+ citizens onboarded in multilingual digital portal

National Digital Services Agency

e-Governance
AI Copilot transformed scholarship selection for underserved students

Department of Education

Education Services
Smart Public Services Assessment

AI-Powered Transformation Planner

Get a personalized digital transformation roadmap with AI audit score, security recommendations, and implementation timeline.

Department Assessment
AI Analysis Results

Complete the assessment to get your personalized AI transformation plan